Accessibility Statement

So that all our content is easily accessible to everyone

We, Serafin Glanzer VermietungsGmbH, are committed to making our website accessible in accordance with national legal requirements implementing the European Accessibility Act (Directive 2019/882/EU). In doing so, the Accessibility Act (BaFG) as amended, as well as the Web Content Accessibility Guidelines (WCAG 2.2), have been followed to the greatest extent possible.

This accessibility statement applies to the website www.vivo-soelden.at.
 

Status of compliance with requirements

This website is only partially compliant with conformance level AA of the "Web Content Accessibility Guidelines – WCAG 2.2" due to the following non-conformities.

 

Non-accessible content

The content listed below is not accessible for the following reasons:

 

Non-compliance with accessibility requirements:

There may still be instances of missing or incomplete alternative texts for images and graphics. We continuously review our content to identify and resolve these issues.

 

  • Active-State of the Contrast-Button
  • some Contrast Errors
  • Icons Top bar not readable for vision impared people
  • Missing form labels
  • Animations not stoppable
  • Video-Controls in the Header missing

 

Our websites are displayed in accordance with current technical capabilities and standards. We have conducted random checks on the order in which elements are technically rendered in the main content. If you notice any issues with the implementation of individual elements, please forward your suggestions to us.
 

Third-Party Content and Services

Our apartments are booked online through external booking platforms run by third-party providers: VIVO Sölden uses Casablanca (bookingsoelden.vivo-soelden.at) and VIVO Hochsölden uses Seekda (bookinghochsoelden.vivo-soelden.at). The embedded social media content and the cookie consent banner on our website also come from third-party providers.

We have only limited influence over how accessible these services are, so this statement does not cover them. We are in contact with the providers and are working to make these services as accessible as possible.

If you run into barriers while booking online, we will be happy to take your booking directly. Just send an email to info@vivo-soelden.at or call us on +43 664 20 48 481.

 

Preparation of this accessibility statement

This statement was prepared on 28.09.2026. The assessment of the website's compliance with the legal requirements was carried out in the form of a self-assessment in accordance with WCAG 2.2. This statement was last updated on 28.09.2026.

 

Feedback and contact details

The services and content on this website are continually being improved, updated and expanded. Usability and accessibility are of great importance to us. If you encounter barriers that prevent you from using our website that are not described in this statement, please contact us at info@vivo-soelden.at.

 

Contact:

Serafin Glanzer VermietungsGmbH
Gemeindestraße 20
6450 Sölden
Österreich
Tel: +43 664 20 48 481
E-Mail: info@vivo-soelden.at
 

Enforcement procedure

If you are not satisfied with the response from the contact option listed above, you may contact the Social Ministry Service (Sozialministeriumservice). The Social Ministry Service (SMS) is the competent market surveillance authority responsible for compliance with accessibility requirements for products and services under the Accessibility Act (BaFG). You also have the option of requesting a conciliation procedure at the Social Ministry Service in cases of discrimination due to a lack of accessibility.


Further information and contact options are available on the website of the Social Ministry Service at www.sozialministeriumservice.at.